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2262 Supporting Users Running Applications on a Microsoft Windows XP Operating System

Course Description

Home > Courses > 2262 Supporting Users Running Applications on a Microsoft Windows XP Operating System

Upcoming Classes

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Methods of Delivery

This course can be delivered via the following learning methods:

Overview

This course provides content on troubleshooting and escalating or repairing problems with Windows desktop operating systems by reacting to incident requests from end users.

At Course Completion

After completing this course, students will be able to explain how to use troubleshooting guidelines and tools to support users running applications on Windows desktops. - Troubleshoot application compatibility issues and security issues related to applications on client computers that run Windows XP. - Support Microsoft Internet Explorer. - Troubleshoot issues related Outlook and Outlook Express. - Support Microsoft Office.

Pre-Requisites

2261 Supporting Users Running the Microsoft Windows XP Operating System

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