Custom Content Development

Is your team struggling to create engaging content for internal training initiatives? Are you in need of training on software customized to your environment, like that new timekeeping software or ERP platform?

New Horizons Professional Services team of experienced Learning Consultants, Project Managers, Implementation Specialists, Systems Engineers and Instructional Designers not only managed entire custom training solutions but also ensure that in the end, employees know exactly how to use the software to maximize the success of not only the conversion but the entire organization.

New Horizons has been successful in helping our customers develop customized learning solutions.  We have been bridging the gap between many organization’s current and ideal training programs for decades and can do it for YOU!

The Professional Services Team

Designing, building, and maintaining a good training program requires substantial amounts of varying skills and resources.

We can work with you at every level. With a vast array of subject matter experts, we have been successful in helping our customers develop customized learning solutions.


Our professional services offerings include:


Procedure Manuals provide users with step-by-step instruction for performing scenario-based tasks. We work with you and help you throughout the design process to customize the manuals to the needs of your organization. Our experts use tested methods to ensure clarity and repeatability.


Executive training is a vital resource for busy executive schedules. Executive Presentations can be delivered at your office or ours by the NH Custom Content’s Professional Services team. We always tailor the training to the client with a focus on the value of time and information.


For busy or remote users, interactive Video Based Training offers a unique solution to application and business process training. Self-paced training modules can be completely customized to your specifications and delivered in a variety of formats. With audio and video capabilities, the learning experience is designed to be engaging and highly interactive.


Custom Training Guides and PowerPoint Presentations combine classroom instruction material with hands-on activities that help users learn by performing the tasks they will need to perform every day. Once the course has been developed and tested, we can deliver the training or train other trainers to deliver the training successfully.

Program Methodology

Based on the five fundamentals that are required for customers to tailor offerings to meet their specific needs, the Professional Services team achieves those offerings by executing on each fundamental required to maximize your organization’s potential for success.


We define strategic recommendations that align your vision with your learning strategy, bridging the gap between your organization’s current and ideal learning programs.


New Horizons provides strategic consulting to help quickly and efficiently implement learning solutions for your organization.


Our team will turn your vision into reality with the assurance of a reliable product in a timely and cost effective manner.


We ensure customer satisfaction, with the flexibility necessary to make changes, implement further business needs, and allow for the proper quality assurance, without losing efficiency.


Our Service Level Agreements are among the highest in the industry. We believe not only in deploying a robust solution, but maintaining it as well.


Designing, building, and maintaining a good training program requires substantial amounts of varying skills and resources. The Professional Services team can work with you at every level.  See more, including examples of Custom Content Development, at our sister location New Horizons of Phoenix.